Customer assistance and Maintenance
In SPM we care about our customers and we furnish full assistance in case of any inconvenience. Our products are completely designed and constructed by our internal staff, and, for this reason, we guarantee a rapid and professional assistance to solve customers needs.
Our support particularly includes:
- Assistance by telephone and e-mail;
- Online assistance by remote connection;
- On-site service;
- Stock of most spare-parts.
In addition, we can provide a complete training on our equipment in order to guarantee their efficient use.
Finally, to ensure high equipment performances, we offer a preventive maintenance contract. Regular maintenance by our staff will surely extend equipment life and probably avoid unpleasant issues.